Quality Policy
Capital Civils Ltd T/A Capital Site Services will maintain and improve its position as as a supplier of labour, professional and technical staff to the civil engineering, security and railway industries by providing our services to a level of quality, cost, performance and reliability that will satisfy or exceed the requirements of our customers.
In order to ensure a culture of continual quality improvement, all personnel are required to carry out their tasks in a systematic manner, in accordance with the prescribed process or procedures that have been designed to minimise the occurrence of any discrepancy and to identify the cause and take effective corrective or preventative action when they occur.
To maintain and improve our position, we will encourage the participation of all stakeholders of the company, industry employees and suppliers, in identifying areas for improvement, and will ensure that appropriate objectives are established for delivering these improvements.
Regular review of our quality policy will ensure that we remain on target to achieve our mission.
Meeting or exceeding our annual business objectives is dependent on the performance of all areas and staff and is therefore a collective responsibility. Plans for defining and achieving these objectives are documented and implemented.
